Automated Returns Solution

 

RFID technology presents new ways of automating and improving the library returns process, making handling items more efficient for staff and patrons.

FE Technologies’ Automated Returns Solution comprises an RFID check-in system and sophisticated, high-capacity modular sorting equipment to process returned items quickly and accurately and get them where they need to be.

Return

Customers return items via an RFID-enabled sluice chamber system, with a touch screen interface listing the returned items and guiding the patron through the process. The returns chamber only accepts items recognised as being part of the library’s collection. Once the items are returned the patron receives a printed receipt on request. The returns chute is designed to accept small, thin, large and thick items, as well as small audio cassettes and CD/DVDs and, at full capacity, can check in up to 600 items per hour.

Sort

Returned items pass into the Book Return Sorting System – a system of interconnected modules that identify each item and recognise where it needs to go. There are no restrictions on how many modules can be combined as each has its own micro controller. This enables libraries to enlarge, reduce or modify a system at any time. Available modules include sweep sorters and roller sorters, which can work together in the same sorting line. Roller sort modules are designed with a small diameter and close arrangement to safely sort and transport small, large, thick or thin items. Quality components allow high-speed processing of up to 1800 items an hour, while noise level remains at an ultra-quiet 55dB. The system identifies each item, directing it to the docking station and appropriate sorting bin ready for distribution within the library or transportation to the item’s home library. Sorting bins are available with either a spring controlled bottom plate that adjusts to the applied weight or an electronically controlled bottom plate for automatic height adjustment when staff are unloading.

Analyse

FE Technologies’ Automated Returns Solution links into the library LMS using the standard SIP interface to provide comprehensive statistics and diagnostics concerning returns and sorts.

 RFID Automated Returns Solution brochure    (650.43 Kb)