Manual Returns Solutions

FE Technologies offers a range of Smart Library™ manual returns solutions to streamline the often laborious library returns process. Using home grown research and development, our technologies work together to deliver a simple, fast and accurate returns solution.

The manual returns solution suite comprises the Sort Assistant, Smart Bin, Secure External Return Chute and Single Item Return Chute.

Sort Assistant
RFID Sort AssistantSorting returned items quickly and accurately is simple with FE Technologies’ Sort Assistant. With its ability to process up to five items simultaneously, Sort Assistant delivers significant back office efficiencies, freeing library staff to spend more time assisting customers.
 

Smart Bin

Smart Bin

The Smart Bin allows multiple item return, automatically reading and checking in items, whilst changing the security status from off to on. It works in conjunction with the RFID Sort Assistant to provide a fast and accurate returns solution.

 

Secure External Return Chute

Secure External Return Chute

Balancing customer convenience against library security can sometimes pose a challenge, especially where items are returned after hours. FE Technologies’ Secure External Return Chute meets the needs of both library staff and patrons.

 

Single Item Return Chute

FE Technologies Single Item Return Chute is an internal chute that works with the Sort Assistant station to further enhance back office efficiency.